The ARK crystal's quartz takes about 2-3 years to grow, and it is required to be lab grown so it is pure without any naturally occurring fractures. The molecular structure spec is specific [z-axis orientation], and grown as such to ensure that the electromagnetic treatment is maintained indefinitely.

ARK Crystal is bound as a licensed e-commerce company based in the USA, and must declare the actual value of the items we ship. We are required by law to correctly annotate customs/duty forms with the full value paid for items shipped along with the correct TARIC code for the item. 

To do otherwise would only cause delays in getting released from customs and may incur additional taxes and penalties. We apologize for the inconvenience of this added expense.

Yes, you can calculate customs, duties, and taxes on our Store's checkout page. Upon entering the shipping address information, you will be able to view all shipping options. 

One of these options will include customs duties/taxes as part of the total shipping cost. 

You have the choice to pre-pay customs duties/taxes at checkout with this option or DHL will contact you for this payment upon your shipment's arrival to the destination country.

This notice is required by the Federal Food, Drug, and Cosmetic Act. The statements regarding this product have not been approved by the Food and Drug Administration. Any information that may be provided herein is not presented as a substitute, nor intended to be a substitute for medical advice, treatment or diagnosis. For a complete copy of this policy please refer to the Warranty & Disclaimer on our website.

We’re happy to help! Contact us by emailing support@arkcrystals.com