An annual inspection service:
- Send in your ARK crystal along with your pendant and we will thoroughly inspect your crystal, saddle, pendant, and magnets to ensure there are no defects or issues that need to be addressed such as chips or fractures of your crystal.
- Any issues which are covered under warranty will be repaired at no charge and any other issues will be communicated to you with an estimate for repair or replacement.
An annual cleaning service:
- Once the inspection is completed, we will thoroughly clean your crystal, saddle, and pendant including buffing and or polishing any minor surface scratches that may have occurred as a result of normal wear and use.
- While we cannot guarantee the removal of any such wear, we will do our best to repair any such cosmetic damage or even replace the affected piece at our discretion.
The Extended Service Plan is offered directly by ARK Crystal LLC and is available as an add on at the time of purchase or within one year from the date of purchase of an ARK crystal for $64.00 (use coupon code aespyear1 at checkout) and anytime thereafter for $128.00.
The plan must be renewed annually and it is the responsibility of the subscriber to schedule service though we will remind you if you haven’t done so.
The plan covers one ARK crystal as identified by the registered serial number.
Purchase the ARK Crystal Extended Service Plan today to ensure additional peace of mind over your investment in yourself.