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ARK® Crystal Extended Service Plan

$128.00 / year

Your ARK crystal represents an investment in your health, vitality, and coherence and you should be confident that it is being maintained in an optimal manner.  The first year is $64 when using coupon code aespyear1 at checkout.  (This is available to USA clients only at this time)

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This is exactly what the ARK Crystal Extended Service Plan (AESP) offers the following benefits:

An annual inspection service:

  • Send in your ARK crystal along with your pendant and we will thoroughly inspect your crystal, saddle, pendant, and magnets to ensure there are no defects or issues that need to be addressed such as chips or fractures of your crystal.
  • Any issues which are covered under warranty will be repaired at no charge and any other issues will be communicated to you with an estimate for repair or replacement.

An annual cleaning service:

  • Once the inspection is completed, we will thoroughly clean your crystal, saddle, and pendant including buffing and or polishing any minor surface scratches that may have occurred as a result of normal wear and use.
  • While we cannot guarantee the removal of any such wear, we will do our best to repair any such cosmetic damage or even replace the affected piece at our discretion.

The Extended Service Plan is offered directly by ARK Crystal LLC and is available as an add on at the time of purchase or within one year from the date of purchase of an ARK crystal for $64.00 (use coupon code aespyear1 at checkout) and anytime thereafter for $128.00.

The plan must be renewed annually and it is the responsibility of the subscriber to schedule service though we will remind you if you haven’t done so.

The plan covers one ARK crystal as identified by the registered serial number.

Purchase the ARK Crystal Extended Service Plan today to ensure additional peace of mind over your investment in yourself.

Description

An annual inspection service:

  • Send in your ARK crystal along with your pendant and we will thoroughly inspect your crystal, saddle, pendant, and magnets to ensure there are no defects or issues that need to be addressed such as chips or fractures of your crystal.
  • Any issues which are covered under warranty will be repaired at no charge and any other issues will be communicated to you with an estimate for repair or replacement.

An annual cleaning service:

  • Once the inspection is completed, we will thoroughly clean your crystal, saddle, and pendant including buffing and or polishing any minor surface scratches that may have occurred as a result of normal wear and use.
  • While we cannot guarantee the removal of any such wear, we will do our best to repair any such cosmetic damage or even replace the affected piece at our discretion.

The Extended Service Plan is offered directly by ARK Crystal LLC and is available as an add on at the time of purchase or within one year from the date of purchase of an ARK crystal for $64.00 (use coupon code aespyear1 at checkout) and anytime thereafter for $128.00.

The plan must be renewed annually and it is the responsibility of the subscriber to schedule service though we will remind you if you haven’t done so.

The plan covers one ARK crystal as identified by the registered serial number.

Purchase the ARK Crystal Extended Service Plan today to ensure additional peace of mind over your investment in yourself.


ARK® crystal FAQ

  • Why do I have to pay customs duties and taxes?

      International shipping charges

      ARK Crystal LLC is bound, as a licensed e-commerce company based in the USA, to comply with the laws and declare the actual value of the items we ship. We are required by law to correctly annotate customs and or duty forms with the full value paid for items shipped along with the correct TARIC code for the item. To do otherwise would only cause delays in getting released from customs and may incur additional taxes and penalties.

      We apologize for the inconvenience, as we understand that the ARK crystal represents a significant investment in yourself.

  • When will my order arrive?

      ARK® crystals are in stock and ready to go!

      All orders are fulfilled within two business days. Orders shipping within the United States (mainland), should arrive within 3-5 business days; while international orders arrive within two weeks of fulfillment.

      In line with our entangled nature, we stay connected with our ARK Collective members.

      Following the purchase of your ARK crystal you should receive three emails:

      Order confirmation

      Notification of fulfillment/shipping (with tracking number)

      Delivery confirmation

      If you experience trouble receiving these emails, check your junk mailbox and/or white-list our domain @arkcrystals.com. Of course, you can always contact us at support@arkcrystals.com

  • How do I use my ARK® crystal?

      Your ARK® has been delivered to you completely charged and ready. To begin using the crystal simply remove it from its jewelry case and place the chain around your neck with the pendant in the front. You may adjust the chain to the length most suitable to your needs by electing one of the three loops to connect to the clasp.

      The complete Use and Care Guide is here.

  • Why do the crystals cost this much?

      We can certainly appreciate and understand your perspective, however the reality is that the crystals are quite expensive to make, even with the very small staff our operational costs well exceed our profits. The price point is reflective of the economic reality to engineer and manufacture this product. When you consider that the product will last indefinitely, does not require any additional input (electricity or other energy) over its lifetime the price could be seen as reasonable. We do of course desire to make affordable to a wider audience over time, but are unsure as to when that will be.

  • How do I structure water with my ARK® crystal?

      Your ARK® crystal can be used to structure/“charge” or bring coherence to the structure of water and other liquids, such as juices, wine, or even oils and creams.

      Simply put your liquid into a container (preferably glass) and suspend the container, centered over the crystal with the orientation markings (triangles) pointing up, using blocks or some other common item that will safely elevate your container over the crystal on a flat, stable surface.

      The liquid will start increasing in structure within 20 minutes of exposure to the crystal, with full saturation within 48 hours, depending on the liquid and size of the container.

      To learn more about our plant test results, check out the laboratory report.

      IMPORTANT

      Immersion is not required for structuring water and should be avoided as impurities such as iron in the water can cause oxidation on the magnets and result in staining the quartz.

      Avoiding immersion means that you should not place your ARK crystal in the material you wish to structure. The coherent field emitted by the ARK crystal enables the user to place their crystal in proximity to the material. If you take your ARK crystal for a quick swim, or are caught in the rain wearing it, the quartz should be fine!

      ARK Crystal, LLC is NOT responsible for damage as a result of immersion.


WATER

LABORATORY TESTING

What’s in the box

The ARK crystal will be delivered with a certificate of authenticity which includes a unique serial number that is laser engraved directly on the ARK crystal. The saddle also includes a unique serial number that is used for both identification purposes and for correctly orientating the crystal along the z-axis for optimal use. Your serial number is recorded in a master database that can be referenced at any time by ARK Crystal LLC in the case of a lost or stolen item.

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