Kindly note, though the armless pendant securely holds the ARK in place with incredibly strong magnets, the crystal saddle can be dislodged from the pendant with sudden movement or force. Accordingly, ARK Crystal LLC, will not be responsible for the loss of the crystal. However, ARK will honor our warranty against any manufactures defect with the armless pendant. Please be aware, the armless pendant does not include the ARK® crystal, buyers will receive a pendant to hold the crystal and a chain.
The crystal will be delivered with a certificate of authenticity which includes a unique serial number that is laser engraved directly on the crystal. The saddle also includes a unique serial number that is used for both identification purposes and for correctly orientating the crystal along the z-axis for optimal use. Your serial number is recorded in a master database that can be referenced at any time by ARK Crystal LLC in the case of a lost or stolen item.