The ARK crystal pendant set includes the ARK crystal and a pendant with an adjustable chain. The set arrives with the crystal pre-mounted in the pendant's magnetic docking cavity. Gentle pressure applied to the top of the ARK crystal will dislodge it from the pendant. To resecure the ARK crystal into the pendant, locate the point on the crystal's saddle with three triangular marks. Insert this point through the back of the pendant, so that the crystal's 6-digit serial number rests against your body when wearing it.

The chain is 26 inches long and fully adjustable. Just pinch the disk that has the ARK logo on it and slide it along the chain.

Over time, your ARK crystal and accessories may need to be cleaned from the accumulation of oils on your body and substances from other surfaces. To clean your personal ARK crystal use a high-grade natural vinegar solution or a jewelry cleaning spray. 

While avoiding harsh chemicals is preferred (in the interest of Planet Earth), to effectively disinfect your ARK crystals, especially when crystals are handled by others or used in your practice, you may want to consider using an alcohol-based jewelry cleaning solution or isopropyl alcohol. Use a spray bottle to apply and let everything air dry, touching up with a polishing cloth as needed.

Avoid submerging/soaking in any medium, as it may leave residue and expose the magnets inside of the saddle to the risk of rust. 

Please do not swim or shower while wearing your ARK crystal. Immersion should be avoided. Water can cause oxidation on the magnets in the ARK crystal’s saddle and result in staining the quartz. Our lifetime warranty does not cover damage as a result of immersion. Do not worry about general use; for example, if you are caught in the rain wearing your ARK crystal, simply  air dry or touch up with a cloth.

Please consult a physician for guidance on safety with this device while pregnant. We encourage all users, regardless of the ability to wear the ARK crystal, to use the technology to structure their water. Read our article on structuring water for more information.

The crystal is high purity, lab-grown quartz crystal. All metal components (including the chain) are titanium. While titanium is very well known for its biocompatibility, we recommend seeking advice from your healthcare professional if you have any concerns while considering your purchase.

Always avoid extreme temperatures. Boiling water will damage the ARK crystal. Extreme weather conditions will not affect your ARK crystal, although we do not recommend leaving your ARK crystal in direct sunlight for extended periods of time or in the car on a hot day, as the titanium panels may heat up and cause discomfort when touched. "Freezing" temperatures in reference to quartz crystal are like the freezing temperatures for liquid nitrogen or even lower, which is not relevant to cold weather that your ARK crystal may experience.

Never immerse your ARK crystal in boiling water, this will absolutely affect the structure of the quartz. Immersion is not necessary to structure or potentiate water.

Airport x-ray scans will not damage the crystal or its field of interaction. We do not suggest wearing it during the screening process. Its components are metal (titanium), and you may be asked to remove it from your body.

We’re happy to help! Contact us by emailing support@arkcrystals.com

The ARK crystal and accessories contain magnets. There are 6 small cylindrical magnets within the saddle, as well as 3-6 magnets contained in the pendant. Please consult a physician for guidance on pacemaker safety with this device. Feel free to email our team at support@arkcrystals.com and request a copy of the Gauss Profile on the magnets used in the pendants and ARK. We encourage all users, regardless of the ability to wear the ARK crystal, to use the technology to structure their water.